Shipping
For Online Orders


Australian Online Orders

Processing and Delays
Once your order has been made, please allow 1-2 business days for warehouse processing and handling. During holiday, sale or new product release periods, please allow 3-4 business days for warehouse processing and handling. Our warehouse is based in Queensland and observes all state public holidays.

We are currently experiencing a high volume of orders. Please allow 3-4 business days for warehouse processing & handling.

Standard Delivery FREE
We offer FREE shipping worldwide for orders over $100! Orders under $100 will incur a $6 shipping fee. Once dispatched from our warehouse and received by Australia Post, please allow 2-6 business days* for delivery in metro areas, and up to 10 business days* for delivery in regional areas. Australia Post will notify you via email with a tracking number to follow your order.

*Delivery times as advised by Australia Post and are an estimate only. These estimates do not include warehouse processing & handling time.

Express Delivery $18+
Express shipping fee is $18 per shoe. Please note that express shipping does not guarantee same day dispatch, please allow 1-2 business days for warehouse processing and handling. Once dispatched from our warehouse and received by Australia Post, please allow 1 business day* for delivery in metro areas. Australia Post will notify you via email with a tracking number to follow your order.

*Delivery times as advised by Australia Post and are an estimate only. These estimates do not include warehouse processing & handling time.

 


 

International Online Orders

Processing and Delays
Once your order has been made, please allow 1-2 business days for warehouse processing and handling. During holiday, sale or new product release periods, please allow 3-4 business days for warehouse processing and handling. Our warehouse is based in Queensland and observes all state public holidays.

Taxes & Customs
Be sure to check your country’s import taxes before ordering so you don’t incur unexpected costs as FRANKiE4 won’t cover these.

Shipping 
We offer FREE shipping worldwide for orders over $100AUD! Orders under $100AUD will incur a $6AUD shipping fee. Once dispatched from our warehouse and received by Australia Post, please allow up to 10 business days* for delivery in metro areas, and up to 15 business days* for delivery in regional areas. All international orders include tracking.

*Delivery times as advised by Australia Post and are an estimate only. These estimates do not include warehouse processing & handling time.

 

Customer Service

Got Questions?

 

Our amazing Customer Service team is on hand to help you
and answer any of your questions about FRANKiE4!

 

Call us on 1300 721 898
Email us at info@frankie4.com.au