Promotion Terms and Conditions

 


 
Marked Down Products

Below are the the terms and conditions surrounding marked down FRANKiE4 Footwear products. These terms and conditions comply with Australia Consumer Law.

Terms and Conditions:

No refund or exchanges on change of mind for products included in this offer (this includes purchasing incorrect size).
Offer is only applicable to styles listed in these terms and conditions, and can not be applied to products outside this offer.
Offer only available through FRANKiE4 Footwear’s Online Store (www.frankie4.com.au)
Offer not available at FRANKiE4 Footwear concept stores
Offer not available at independent stockists
Prices as marked.
Offer is not valid in conjunction with any other promotion or discount. This includes and is not limited to the following; $50OFF Birthday Voucher, $20OFF Review Coupon, $50OFF Review Coupon, 10% OFF Health Professional code
During the busy sale period, please allow 3-4 business days for warehouse processing and handling.
Orders will be sent via Australia Post and is subject to their delivery estimates.
Stock listed online of each product is ALL stock available. We are unable to obtain additional stock. Once sold out, sold out.
No phone orders.
Online payments include VISA, MASTERCARD, Afterpay, PayPal & Credit Notes.

Pre-Orders

Information about our pre-order styles.

Terms and Conditions:

Available for: SALLi Taupe, NAOMi Cognac, NAOMi Black, JACKiE Blush
We expect the above styles order to be dispatched on or around the 9th of April 2018. If there are any significant changes to this schedule, pre-order customers will be notified via email.

All Pre-order styles are eligible for return or exchange. If your need to change your order, please contact our Customer Service team as soon as possible, to see if we can make arrangements.

 
"12 Days of FRANKMAS"
To celebrate the holiday period we are gifting 5 pairs of FRANKiE4s to 12 different industries through our social pages. Below are the terms and conditions for this promotion.

To Enter:
1. Follow us on Instagram: @frankie4footwear
2. Comment on our giveaway post you are a member of the selected profession, or tag a pal who is
 
Six winners are selected and announced  around 48 hours later via Facebook. Winners will be asked to email us at savingsoles@frankie4.com.au to organise their prize - so please keep an eye on our page for winning annoucements. Failure to respond may result in your prize becoming invalid. 

Terms and Conditions:
Promotion available within Australia only. Prize is one pair per winner. Winners are able to choose any pair of FRANKiE4 shoes they like from our current available stock. Winners have 6 weeks from date of issue to select their pair, this time frame cannot be extended. Styles are subject to availability. If we are sold out of your preferred style or size online, we will not be able to source your pair from any other avenue. If you are local to our Brisbane concept stores (260 Moggill Rd, Indooroopilly & 110 Maygar St, Windsor), you are welcome to pop in-store to select your shoes, subject to the store’s stock availability. Prize is not valid to be redeemed at our independent stockists. Prize cannot be transferred, or redeemed for online credit or cash. No rainchecks. Winners will be asked for proof of compliance of entry conditions. (Proof of instagram following.) If you would like to exchange your prize for another size or style, please get in touch with us via savingsoles@frankie4.com.au, or call 1300 721 898. We will happily assist you with selecting an alternative pair, as long as your shoes adhere to our return policy (are in as-new condition, and returned within 30 days of receiving them).

Monthly Giveaway
Our monthly giveaway runs once each month. Giveaway is announced, and run via our Facebook Page.

To Enter:
1. Follow us on Instagram: @frankie4footwear
2. Comment on our giveaway post you are a member of the selected profession, or tag a pal who is
 
Six winners are selected and announced 48 hours later via Facebook. Winners will be asked to email us at info@frankie4.com.au to organise their prize - so please keep an eye on our page for winning annoucements. Failure to respond may result in your prize becoming invalid. 
 
The Prize:
Winners are able to choose any pair they like from our current collection. Winners have 6 weeks from date of issue to select their pair. Styles are subject to availability. If we are sold out of your preferred style or size online, we will not be able to source your pair from any other avenue. If you are local to our Brisbane concept stores (260 Moggill Rd, Indooroopilly & 110 Maygar St, Windsor), you are welcome to pop in-store to select your shoes, subject to the store's stock availability. Prize cannot be transferred, or redeemed for online credit or cash. No rainchecks. If you would like to exchange your prize for another size or style, please get in touch with us via info@frankie4.com.au, or call 1300 721 898. We will happily assist you with selecting an alternative pair, as long as your shoes adhere to our return policy (are in as-new condition, and returned within 30 days of receiving them).
 
FRANKiE4 Review Coupon Offer
Below are the terms & conditions surrounding FRANKiE4 Product Review Coupon Offer. FRANKiE4 Footwear reserves the right to adjust these terms & conditions without prior notice.
FRANKiE4 uses the review system YOTPO to collect, manage and display reviews. Only reviews made through this system are valid for coupons and the terms and conditions below. 
 
Only one coupon ($20 or $50) will be issued per review. Coupon valid for footwear only. Coupon valid for current available stock only. $20 Coupons will be sent to customers who only wrote a review through the email sent to them.  $50 Coupons will be sent to customers who wrote a review and shared the review on supported social media platforms. Coupons are valid for 90 days after the issue date. No extensions on coupon. Coupons are valid for one time use.  Not redeemable for cash or store credit.  Coupons are not to be used in conjunction with any other offer. Coupons can be used online or in-store at our concept store. Coupon codes must be used at checkout online. Coupon code emails must be shown to staff when purchasing in store. Coupons are not valid to be used with our independent stockists. Coupon emails can be forwarded to friends and family as a gift. Coupon amount is not refundable in cash if purchased products are returned.
 
FRANKiE4 Gift Vouchers
- not redeemable for cash - voucher needs to be used in one transaction - voucher code will expire 6 months from purchase date - vouchers are not able to be extended - available online at www.frankie4.com.au (please use unique code) or in store at our Concept Stores : 260 Moggill Rd, Indooroopilly or 110 Maygar St, Windsor - when purchasing online voucher can not be used in conjunction with any discount codes or other vouchers .