Terms &
Conditions

Sale Items

Terms &
Conditions

Sale Items



10 - 20% OFF Terms and Conditions

Below are the terms and conditions surrounding the FRANKiE4 Footwear 10 - 20% off products. These terms and conditions comply with Australian Consumer Law.

Prices are as marked online and in-store during the promotional periods. This promotion is not available at independent stockists.  

Sale price is not valid in conjunction with any other promotion or discount. This includes, and is not limited to: birthday discounts, review vouchers, professional privilege or any other promotional discount codes.

Store credits & returns are available for products that are 10 - 20% OFF their recommended retail price. They must comply with our standard returns policy.

25% - 40% OFF Terms and Conditions

Below are the terms and conditions surrounding the FRANKiE4 Footwear 25% - 40% off products. These terms and conditions comply with Australian Consumer Law.

Prices are as marked online and in-store during the promotional periods. This promotion is not available at independent stockists.  

Sale price is not valid in conjunction with any other promotion or discount. This includes, and is not limited to: birthday discounts, review vouchers, professional privilege or any other promotional discount codes.

No refund, exchanges or credit notes available on change of mind for products included in this promotion (this includes purchasing the wrong size). If you are unsure about your size or fit, this might not be the sale for you.

$99 & $50 OFF Terms and Conditions

Below are the terms and conditions surrounding the FRANKiE4 Footwear $99 and $50 products. These terms and conditions comply with Australian Consumer Law.

Prices are as marked online and in-store during the promotional periods. This promotion is not available at independent stockists.  

Sale price is not valid in conjunction with any other promotion or discount. This includes, and is not limited to: birthday discounts, review vouchers, professional privilege or any other promotional discount codes.

No refund, exchanges or credit notes available on change of mind for products included in this promotion (this includes purchasing the wrong size). If you are unsure about your size or fit, this might not be the sale for you.

Stock Availability

Online

Our entire collection will be available online to shop during the promotional period, pending stock availability. If excess stock becomes available during the sale period, it will be uploaded to the online store - this stock will be sold on a ‘first in’ basis.

PLEASE BE AWARE:

  • We are not able to amend or change existing orders. Once your order is confirmed, we are unable to update delivery addresses, sizes or styles purchased.
  • Items included in your online cart are not held stock and inventory may be sold before you complete the purchase process.
  • No rain checks available for styles that are restocked in future.
  • Our Customer Service team is not available over the phone during the promotional period.

Coupons

Sale price is not valid in conjunction with any other promotion or discount.
This includes and is not limited to: birthday coupons, review coupons, professional coupons.

Processing & Shipping Delays

Processing & Handling

During this promotional period, please allow up to 10 business days for warehouse processing and handling of your order.

Shipping

All Australian orders are shipped via Australia Post and are subject to their delivery estimates. All International orders are shipped via Australia Post third party couriers and are subject to their delivery estimates. All online orders will be shipped from our warehouse in Brisbane. Express shipping is not available during this time.

10 - 20% OFF Terms & Conditions

Below are the terms and conditions surrounding the FRANKiE4 Footwear 10 - 20% off products. These terms and conditions comply with Australian Consumer Law.

Prices are as marked online and in-store during the promotional periods. This promotion is not available at independent stockists.  

Sale price is not valid in conjunction with any other promotion or discount. This includes, and is not limited to: birthday discounts, review vouchers, professional privilege or any other promotional discount codes.

Store credits & returns are available for products that are 10 - 20% OFF their recommended retail price. They must comply with our standard returns policy.

25 % - 40% OFF Terms & Conditions

Below are the terms and conditions surrounding the FRANKiE4 Footwear 25% - 40% off products. These terms and conditions comply with Australian Consumer Law.

Prices are as marked online and in-store during the promotional periods. This promotion is not available at independent stockists.  

Sale price is not valid in conjunction with any other promotion or discount. This includes, and is not limited to: birthday discounts, review vouchers, professional privilege or any other promotional discount codes.

No refund, exchanges or credit notes available on change of mind for products included in this promotion (this includes purchasing the wrong size). If you are unsure about your size or fit, this might not be the sale for you.

$50 & $99 OFF Terms & Conditions

Below are the terms and conditions surrounding the FRANKiE4 Footwear $99 and $50 products. These terms and conditions comply with Australian Consumer Law.

Prices are as marked online and in-store during the promotional periods. This promotion is not available at independent stockists.  

Sale price is not valid in conjunction with any other promotion or discount. This includes, and is not limited to: birthday discounts, review vouchers, professional privilege or any other promotional discount codes.

No refund, exchanges or credit notes available on change of mind for products included in this promotion (this includes purchasing the wrong size). If you are unsure about your size or fit, this might not be the sale for you.

Stock Availability

Online

Our entire collection will be available online to shop during the promotional period, pending stock availability. If excess stock becomes available during the sale period, it will be uploaded to the online store - this stock will be sold on a ‘first in’ basis.

PLEASE BE AWARE:

  • We are not able to amend or change existing orders. Once your order is confirmed, we are unable to update delivery addresses, sizes or styles purchased.
  • Items included in your online cart are not held stock and inventory may be sold before you complete the purchase process.
  • No rain checks available for styles that are restocked in future.
  • Our Customer Service team is not available over the phone during the promotional period.

Coupons

Sale price is not valid in conjunction with any other promotion or discount.
This includes and is not limited to: birthday coupons, review coupons, professional coupons.

Processing & Shipping Delays

Processing & Handling

During this promotional period, please allow up to 10 business days for warehouse processing and handling of your order.

Shipping

All Australian orders are shipped via Australia Post and are subject to their delivery estimates. All International orders are shipped via Australia Post third party couriers and are subject to their delivery estimates. All online orders will be shipped from our warehouse in Brisbane. Express shipping is not available during this time.

Vouchers

Vouchers



FRANKiE4 Review Coupon Offer

Below are the terms & conditions surrounding FRANKiE4 Product Review Coupon Offer. FRANKiE4 Footwear reserves the right to adjust these terms & conditions without prior notice.
 
Only one coupon ($25) will be issued per review. Review requests to online Customers are not guaranteed on all orders. Coupons are issued regardless of review content or star rating. Customers submitting reviews consent for these to be published on our website and to be used in our marketing. Coupon valid for footwear only. Coupon valid for current available stock only. $25 Coupons will be sent to customers who only wrote a review through the email sent to them. Coupons are valid for 30 days after the issue date. No extensions on coupon. Coupons are valid for one time use. Not redeemable for cash or store credit. Coupons are not to be used in conjunction with any other offer. Coupons can be used online or in-store at our concept stores. Coupon codes must be used at checkout online. Coupon code emails must be shown to staff when purchasing in store. Coupons are not valid to be used with our independent stockists. Coupon emails can be forwarded to friends and family as a gift. Coupon amount is not refundable in cash if purchased products are returned.
 
If you have YOTPO coupons from before this March 2020 update, you will be able to use before they expire.
 
Updated March 2020

FRANKiE4 Gift Vouchers

Vouchers not redeemable for cash - voucher code will expire 3 years from purchase date - vouchers can be used on multiple purchases online /in store until full amount has been redeemed - vouchers are not able to be extended - available online at www.frankie4.com.au (please use unique code) or in store at our Concept Stores : 260 Moggill Rd, Indooroopilly or 110 Maygar St, Windsor - No discount or offer to be used for purchase of Gift Voucher.

FRANKiE4 Birthday Voucher

Offer valid for 30 days after sent date. Valid for one use only. Vouchers not redeemable for cash. Vouchers are not able to be extended. Available online at www.frankie4.com.au (please use unique code at checkout) or in store at our Concept Stores: 260 Moggill Rd, Indooroopilly OR 110 Maygar St, Windsor. Not in conjunction with any other offer. Not valid at independent stockists. Voucher is redeemable off footwear only, cannot be used on socks or nail polish.

Professionals Privilege Code

Special Discount codes can take up to 2-3 business days to be sent. By signing up to our database you are agree to receive emails from us. Discount codes are not to be used in conjunction with any other offer. Codes can only be used online and concept stores at 260 Moggill Road, Indooroopilly, QLD or 110 Maygar St, Windsor, QLD. This code cannot be used on sale items. Code cannot be used on sockettes or nail polish.

Survey Voucher

Below are the terms & conditions surrounding FRANKiE4 Survey Coupon Offer.
FRANKiE4 uses the survey system POWr to collect, manage their surveys. Only survey submissions made through this system are valid for coupons.
 
Coupon is valid for one time use. Coupon valid for footwear only. Coupon valid for current available stock only. Coupon valid for 14 days after the issue date. No extensions on coupon. Not redeemable for cash or store credit. May not to be used in conjunction with any other offer. May be used online or in-store at our concept stores. Not valid at our independent stockists. Coupon amount is not refundable in cash if purchased products are returned.

Promotions

FRANKiE4 Roadtester Giveaway

TO ENTER:
1. Like @FRANKiE4footwear on Facebook or follow @frankie4footwear on Instagram
2. Follow the competition post link to sign up to our database, by signing up to our database you agree to receive emails from FRANKiE4 Footwear and be the first to know of special offers and FRANKiE4 health events.

10 winners picked from all entrants.
Winners announced on Facebook.
 
Winners will be contacted via email to claim their prize. Winners must get in touch within 4 weeks of the winner announcement, or forfeit their prize. A new winner will be selected in their place.
Prize subject to stock availability. Prize cannot be transferred or redeemed for online credit or cash. No rain-checks. Prize not to be used in conjunction with any other offer or promotional code.

All winners agree to the following terms and conditions:

1. You are able to provide us with your place of employment and either an ID or provider number for your health profession.

2. You are happy to take part in a Q & A on your profession & FRANKiE4 shoes.

3. You are happy to provide us with a full length photograph of you in your chosen FRANKiE4s - we want to see your smiling face! :-)

4. We have your approval to use the Q & A and photograph on our social media accounts, the FRANKiE4 website and E-marketing materials.

Please note, the Q & A and photograph must be completed and sent to us within 6 weeks of you receiving your shoes.

We understand that our amazing health professionals are busy people, so if you think you will not have time to commit to these terms please let us know and we will withdraw your entry. If you do agree to these terms, please provide us with your email address so that we can contact you if you are chosen as our winner.

FRANKiE4 4 YOU Giveaway

⁠There are four prizes to be won, with a year's worth of FRANKiE4s (that's 12 pairs of shoes!) for each of the four winners. ⁠
 
TO ENTER:
Head to our Instagram or Facebook page to find the competition post.
1) TAG a friend in the comments⁠ of the competition post.
2) Be sure you both FOLLOW @frankie4footwear on Facebook or Instagram.
 
Winners will be announced Monday 24th, and will be contact by direct message through either Instagram or Facebook. If winners do not reply within 24 hours, FRANKiE4 reserves the right to redraw the prize and select an alternative winner.
 
  • Prize can be collected in bulk (order 12 pairs straight away) or spread over 12 months, all beginning from March 2020 and until March 2021. No rain checks after March 2021 for unclaimed prize.
  • Winner is able to choose any pair of FRANKiE4 shoes they like from our current available stock. Stock subject to availability. Prize excludes socks and nail polish.
  • If you are local to our concept stores, you are welcome to pop in-store to select your shoes, subject to the store's stock availability. This can be done via pre-arrangement via email.
  • Prize is not valid to be redeemed at our independent stockists.
  • Prize cannot be transferred, or redeemed for online credit or cash.
  • Winners will be asked for proof of compliance of entry conditions (social media following)
  • Exchanges are available as long as shoes adhere to our return policy and arrangement is made over email.

 

FRANKiE4 Review Coupon Offer

Below are the terms & conditions surrounding FRANKiE4 Product Review Coupon Offer. FRANKiE4 Footwear reserves the right to adjust these terms & conditions without prior notice.

FRANKiE4 uses the review system YOTPO to collect, manage and display reviews. Only reviews made through this system are valid for coupons and the terms and conditions below. Only one coupon ($20 or $40) will be issued per review. Review requests to online Customers are not guaranteed on all orders. Coupons are issued regardless of review content or star rating. Customers submitting reviews consent for these to be published on our website and to be used in our marketing. Coupon valid for footwear only. Coupon valid for current available stock only. $20 Coupons will be sent to customers who only wrote a review through the email sent to them. $40 Coupons will be sent to customers who wrote a review and shared the review on supported social media platforms through the YOTPO system. Coupons are valid for 30 days after the issue date. No extensions on coupon. Coupons are valid for one time use. Not redeemable for cash or store credit. Coupons are not to be used in conjunction with any other offer. Coupons can be used online or in-store at our concept stores. Coupon codes must be used at checkout online. Coupon code emails must be shown to staff when purchasing in store. Coupons are not valid to be used with our independent stockists. Coupon emails can be forwarded to friends and family as a gift. Coupon amount is not refundable in cash if purchased products are returned.

FRANKiE4 Gift Vouchers

Below are the terms & conditions surrounding FRANKiE4 Product Review Coupon Offer. FRANKiE4 Footwear reserves the right to adjust these terms & conditions without prior notice.
 
Only one coupon ($25) will be issued per review. Review requests to online Customers are not guaranteed on all orders. Coupons are issued regardless of review content or star rating. Customers submitting reviews consent for these to be published on our website and to be used in our marketing. Coupon valid for footwear only. Coupon valid for current available stock only. $25 Coupons will be sent to customers who only wrote a review through the email sent to them. Coupons are valid for 30 days after the issue date. No extensions on coupon. Coupons are valid for one time use. Not redeemable for cash or store credit. Coupons are not to be used in conjunction with any other offer. Coupons can be used online or in-store at our concept stores. Coupon codes must be used at checkout online. Coupon code emails must be shown to staff when purchasing in store. Coupons are not valid to be used with our independent stockists. Coupon emails can be forwarded to friends and family as a gift. Coupon amount is not refundable in cash if purchased products are returned.
 
If you have YOTPO coupons from before this March 2020 update, you will be able to use before they expire.
 
Updated March 2020

FRANKiE4 Birthday Voucher

Offer valid for 30 days after sent date. Valid for one use only. Vouchers not redeemable for cash. Vouchers are not able to be extended. Available online at www.frankie4.com.au (please use unique code at checkout) or in store at our Concept Stores: 260 Moggill Rd, Indooroopilly OR 110 Maygar St, Windsor. Not in conjunction with any other offer. Not valid at independent stockists. Voucher is redeemable off footwear only, cannot be used on socks or nail polish.

Professionals Privilege Code

Special Discount codes can take up to 2-3 business days to be sent. By signing up to our database you are agree to receive emails from us. Discount codes are not to be used in conjunction with any other offer. Codes can only be used online and concept stores at 260 Moggill Road, Indooroopilly, QLD or 110 Maygar St, Windsor, QLD. This code cannot be used on sale items. Code cannot be used on sockettes or nail polish.

Survey Voucher

Below are the terms & conditions surrounding FRANKiE4 Survey Coupon Offer. FRANKiE4 uses the survey system POWr to collect, manage their surveys. Only survey submissions made through this system are valid for coupons.
 
Coupon is valid for one time use. Coupon valid for footwear only. Coupon valid for current available stock only. Coupon valid for 14 days after the issue date. No extensions on coupon. Not redeemable for cash or store credit. May not to be used in conjunction with any other offer. May be used online or in-store at our concept stores. Not valid at our independent stockists. Coupon amount is not refundable in cash if purchased products are returned.

Promotions


FRANKiE4 Roadtester Giveaway

 
TO ENTER:
1. Like @FRANKiE4footwear on Facebook or follow @frankie4footwear on Instagram
2. Follow the competition post link to sign up to our database, by signing up to our database you agree to receive emails from FRANKiE4 Footwear and be the first to know of special offers and FRANKiE4 health events.

10 winners picked from all entrants.
Winners announced on Facebook.
 
Winners will be contacted via email to claim their prize. Winners must get in touch within 4 weeks of the winner announcement, or forfeit their prize. A new winner will be selected in their place.
Prize subject to stock availability. Prize cannot be transferred or redeemed for online credit or cash. No rain-checks. Prize not to be used in conjunction with any other offer or promotional code.

All winners agree to the following terms and conditions:

1. You are able to provide us with your place of employment and either an ID or provider number for your health profession.

2. You are happy to take part in a Q & A on your profession & FRANKiE4 shoes.

3. You are happy to provide us with a full length photograph of you in your chosen FRANKiE4s - we want to see your smiling face! :-)

4. We have your approval to use the Q & A and photograph on our social media accounts, the FRANKiE4 website and E-marketing materials.

Please note, the Q & A and photograph must be completed and sent to us within 6 weeks of you receiving your shoes.

We understand that our amazing health professionals are busy people, so if you think you will not have time to commit to these terms please let us know and we will withdraw your entry. If you do agree to these terms, please provide us with your email address so that we can contact you if you are chosen as our winner.

FRANKiE4 4 YOU Giveaway

⁠There are four prizes to be won, with a year's worth of FRANKiE4s (that's 12 pairs of shoes!) for each of the four winners. ⁠
 
TO ENTER:
Head to our Instagram or Facebook page to find the competition post.
1) TAG a friend in the comments⁠ of the competition post.
2) Be sure you both FOLLOW @frankie4footwear on Facebook or Instagram.
 
Winners will be announced Monday 24th, and will be contact by direct message through either Instagram or Facebook. If winners do not reply within 24 hours, FRANKiE4 reserves the right to redraw the prize and select an alternative winner.
 
  • Prize can be collected in bulk (order 12 pairs straight away) or spread over 12 months, all beginning from March 2020 and until March 2021. No rain checks after March 2021 for unclaimed prize.
  • Winner is able to choose any pair of FRANKiE4 shoes they like from our current available stock. Stock subject to availability. Prize excludes socks and nail polish.
  • If you are local to our concept stores, you are welcome to pop in-store to select your shoes, subject to the store's stock availability. This can be done via pre-arrangement via email.
  • Prize is not valid to be redeemed at our independent stockists.
  • Prize cannot be transferred, or redeemed for online credit or cash.
  • Winners will be asked for proof of compliance of entry conditions (social media following)
  • Exchanges are available as long as shoes adhere to our return policy and arrangement is made over email.